AT&T Wireless Users: Check Your Bill Carefully
October 14, 2008
Here’s a scan of a page of my most recent AT&T Wireless bill. I was charged $1.80 for six multimedia messages, even though all three lines of service on my account are covered by a $30-a-month “Family Messaging Unlimited” feature that should prevent me from being charged any per-message fees for my text and multimedia messages.
A quick call to AT&T Customer Service resulted in the erroneous charge being removed from the bill.
I wonder if this erroneous charge is related to AT&T’s recent “update” to my account that resulted in my account number and payment address being changed last month.
I would not be surprised if other AT&T Wireless users have received minor small charges such as this one that would be removed from the bill by reporting them ( but that would be paid if they are not noticed ).